FAQ

Frequently Asked Questions (FAQ)

1. What is Chasing Realty Designs?

Chasing Realty Designs is a digital marketplace dedicated to providing real estate professionals with high-quality marketing templates, brand tools, and customizable content. Our goal is to make your business look polished, professional, and always on-brand—without the hassle of designing from scratch.

2. What kind of products do you offer?

We offer a wide range of digital marketing assets including:

  • Instagram and Facebook post templates

  • Open house flyers and brochures

  • Business card designs

  • Listing presentation templates

  • Custom branding kits

All products are designed with real estate professionals in mind and are easy to edit using Canva.

3. How do I customize the templates?

All of our templates are designed for use with Canva, a free and user-friendly design platform. Once you purchase a product, you'll receive a link to access and edit your template directly in Canva. No design experience needed!

4. Are your templates compatible with Canva Free or Pro?

Most of our templates are compatible with both Canva Free and Canva Pro. If any product requires Pro elements, it will be clearly mentioned in the product description.

5. Can I use these templates for multiple clients or listings?

Yes! Once you purchase a template, you can reuse it as many times as you’d like for your personal or business marketing. However, redistribution or resale of the templates themselves is not allowed.

6. Do you offer custom branding or design services?

Absolutely. If you're looking for something tailored specifically to your brand, we offer custom branding packages. Contact us through our Contact Page or email us directly for a quote.

7. Do you offer refunds?

Due to the digital nature of our products, all sales are final. Please read the product descriptions carefully before purchasing, and feel free to reach out with questions before buying.

8. How soon will I get my template after purchasing?

Please allow up to 3 business days from the time your order is placed to receive your template link and customization instructions. We work hard to ensure your files are delivered promptly and correctly.

9. Can I get help if I’m having trouble using a template?

Of course! If you run into any issues, you can reach out via our Contact Page, and we’ll be happy to assist you.